Fresh insight with IMPACT.
Loyalty is central to the insight we provide our clients. Our award-winning insight and fully validated framework informs our three specialisms:
Our insight better predicts retention, acquisition, and revenue growth for your brand, helping you to grow your business and stay ahead of the competition.
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Magnetism.
Magnetism is one of our five building blocks of loyalty. Magnetism is the stickiness of your brand, that special thing that speaks to customers and makes them feel at home.
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Closeness.
Closeness is another of our building blocks. It relates specifically to the depth of interactions you have with your customers, as well as how personalised your offer is to the individual.
