Rewarding Loyalty helps brands increase customer closeness and in turn drives average spend. One important challenge for Feast It is to build closer connections with customers but also to reward high spending customers to drive repeat bookings. Both through delivery of high quality service but also new product and tech development to ensure loyal customers benefit from improved features and tools. The same is true of suppliers – the impetus is to help small businesses grow through development of new tools to facilitate more cost and time effective ways of working, helping shape closer relationships between suppliers and Feast It.

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In this podcast episode, we speak to Curran Dye, Head of Growth at Feast It. Feast It is a disruptor in the event planning space, allowing customers to book a range of expert suppliers for any event. As an organisation that was only founded in 2017, Curran talks about the challenges that come with fast growth and the various ways in which the business continues to reward customers to grow positive word of mouth and repeat bookings from existing customers.