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On Tuesday 18th June, Motif will be hosting its first Loyalty Insights Forum - “Untangling the Complexities of Customer Loyalty” in The Screening Room, Charlotte Street Hotel, Fitzrovia from 0830 - 1130

We’ll be welcoming a group of Loyalty experts including Rob Chandler, Head of Loyalty at Sky, Jo Causon, CEO of the Institute of Customer Service, Richard Levy, Head of Marketing, MoneyGram International and Rhea Fox, Head of Insight and Strategy, Aviva to lead the discussion on how businesses can improve their understanding of the dynamics that drive loyalty.

We’ll also be asking our Loyalty experts for their views on what makes consumers think and act in the way that they do and what makes them loyal to brands today.  No doubt there will be lot of thought provoking insight from our panel all of which will help solve the riddles behind customer purchasing behaviour and how loyalty influences it.

For more information or to simply register your interest in attending, please email loyaltymatters@thisismotif.com.

Join in the discussion on the day @thisismotif - #decodingloyalty.


Jake Blampied